By default, IMAP is not enabled in Office 365. However, if you need to access your Office 365 email account through IMAP, you can do so by manually enabling it. In this tutorial, we will provide you with a comprehensive, step-by-step guide on how to enable IMAP in Office 365:
- Go to your Exchange admin center. It can be also accessed via the Office 365 home page ➡️ All Apps ➡️ Admin ➡️ Show all ➡️ Exchange Admin center.
- Then click on Mailboxes and select the Mailbox where you want to enable IMAP access:
- On the right panel, click on “Manage email apps settings”:
- Finally, enable IMAP and click “Save”:
- Now, you can use IMAP with these settings:
IMAP Server: outlook.office365.com
Port: 993
Username: Your full email address
Password: Enter your password to that email address
Common issues and questions
I get the error “IMAP Error: Can not authenticate to IMAP Server. Invalid Credentials.”
Ensure that your email password is correct. Wait a few minutes. Sometimes, enabling IMAP takes a few minutes to take effect. Then try connecting again.
After waiting a few minutes, I still get the error “IMAP Error: Can not authenticate to IMAP Server. Invalid Credentials.”
You need to create an app specific password because of the policy rules in your Office 365 account. This option is seen only for the users with two-step authentication enabled.
Go to My Sign-ins ➡️ Security info and click on “add method”. Then choose “app password”:
Now, you can use the generated password inside ClickReach
I cannot find the Exchange admin center under my Office 365 account
You need to be logged in as an user with administrator rights in the Office 365 website.